Can your products' label, packaging, and design be customized?
Yes, we offer customization services on labels, packaging, and product design to meet your specific requirements.
What is your minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation for our clients.
Can I get a sample for quality check?
Yes, we offer sample units for quality testing and verification before bulk orders.
How soon is the lead time for orders?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges from 15-35 days depending on the volume.
How do you guarantee the quality of your lighting systems?
Our professional product quality inspection team ensures a low defective rate. Furthermore, we provide a wholesome after-sales support system and take full responsibility for any quality issues.
What are your standard terms of payment?
Generally, our terms are 30% T/T in advance and the 70% balance payment is due before shipment. Terms may vary slightly by country.