Frequently Asked Questions
Q1. Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the typical lead time?
Samples require 3-5 days, while mass production typically takes 1-2 weeks for standard order quantities.
Q3. Do you have any MOQ limits for orders?
We offer a low MOQ; 1pc for sample checking is available.
Q4. How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT. Typical arrival time is 3-5 days. Airline and sea shipping options are also available.
Q5. Is it possible to print my logo on the LED products?
Yes. Please inform us formally before production and confirm the design based on our sample.
Q6. What kind of guarantee do you offer for the products?
We offer a 2-5 year warranty on our products depending on the specific model and application.