Frequently Asked Questions
What is the Minimum Order Quantity (MOQ) for this product?
The MOQ is 1 piece. We also allow you to mix different models within a single order for your convenience.
What are the available payment terms and the standard lead time?
We accept T/T, West Union, and Paypal for small orders. The lead time for samples is typically 3 working days, while volume orders range from 7 to 10 working days.
What makes your LED lighting products stand out from competitors?
Our products feature outstanding structural designs and utilize first-class LEDs, drivers, and core components. We implement a strict quality management system to maintain an extremely low failure rate.
Which certifications do these lights hold?
Our LED lights are fully certified with ETL, DLC, CE, TUV, RoHS, FCC, PSE, LM79, and LM80, ensuring global compliance and safety.
Is it possible to customize the lights with a specific logo?
Yes, we offer laser printing or silk printing services to include your logo and item numbers on the lights at no additional cost.
What are the details of the product warranty?
We provide at least a 3-year warranty for all lights. During this period, we provide free replacement lights or accessories for any issues not caused by human error. Extended warranties up to 10 years are also negotiable.