Can the product labeling and packaging be customized?
Yes, we offer comprehensive customization services for product labels, packaging, and overall design to meet your specific requirements.
What is the typical lead time for orders?
For sample orders, the lead time is approximately 3-5 days. For bulk wholesale orders, it typically ranges from 15-35 days depending on the volume.
What is the minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces; however, we also accept smaller sample orders for quality evaluation for prospective clients.
How do you ensure the quality of the lighting systems?
We utilize a professional quality inspection team to monitor the production process and ensure a low defective rate. We stand by our products with a robust after-sales support system.
What are the available payment terms?
Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance settled before shipment. Specific terms may vary by region.
What is the expected lifespan of these LED systems?
Our lighting systems are designed to operate for at least 50,000 hours. We provide a 5-year warranty to ensure long-term performance and reliability.