Q: Can your products' label, packaging, and design be customized?
A: Yes, we offer customization services on labels, packaging, and product designs.
Q: What is your monthly production capacity?
A: Our factory production capacity is 50,000 sets of lighting systems per month.
Q: What is your minimum order quantity (MOQ)?
A: Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation.
Q: How soon is the lead time for orders?
A: For sample orders, it takes 3-5 days. For bulk orders, the lead time is between 15-35 days.
Q: How do you guarantee product quality?
A: A professional quality inspection team ensures a low defective rate. We take full responsibility through our comprehensive after-sales support system.
Q: What are the typical terms of payment?
A: Generally, we require 30% T/T in advance and a 70% balance before shipment, though terms may vary by country.