Frequently Asked Questions
Can your products' label, packaging, and design be customized?
Yes, we offer comprehensive customization services for labels, packaging, and product designs to meet your specific requirements.
What is your monthly production capacity?
Our factory production capacity is approximately 50,000 sets of lighting systems per month.
What is your minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation for our clients.
How soon is the lead time for orders?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges from 15-35 days depending on the volume.
What is the expected lifetime of your lighting systems?
Our lighting systems are designed to work for at least 3 years or 50,000 hours. We recommend regular maintenance for optimal performance.
How do you guarantee product quality?
A professional product quality inspection team ensures low defective rates. Furthermore, we provide a wholesome after-sales support system for all our products.